Pokermx Terms & Conditions — Complete User Guide

By using the pokermx website or mobile application, you are considered to have agreed to these Terms and Conditions. Please read them carefully before using the platform.

Some terms used in this document require clarification. "We" or "pokermx" refers to the organization that operates this platform. "You" or "user" refers to any registered or unregistered individual accessing or using pokermx. "Services" refers to the pokermx website, mobile app, and all betting and gaming features offered through them.

To use pokermx's services, you need to create a personal account. You must provide accurate and truthful information at the time of registration. Opening an account with false information is a violation of these terms and may result in account termination.

• Each person may operate one account only. Creating multiple accounts is strictly prohibited.
• Keeping your username and password confidential is your responsibility.
• If you notice any suspicious activity on your account, contact pokermx support immediately.
• We strongly recommend enabling two-factor authentication (2FA) to keep your account secure.
• Identity verification is required to change the mobile number or email address used during registration.

Pokermx is strictly for individuals aged 18 and above. Use of pokermx by minors is not permitted under any circumstances. If an account is found to have been created using a false age, all transactions associated with that account will be voided and no funds will be refunded.

Pokermx may request a copy of your National ID (NID), birth certificate, or passport for identity verification at any time. This verification may be mandatory for large withdrawals.

All bets placed on pokermx are final and cannot normally be cancelled once confirmed. Please review all details carefully before placing a bet. The decisions of international sports governing bodies are considered final in determining match results.

• Bets will not be accepted if your betting account has insufficient balance.
• If a bet fails due to a technical issue, pokermx will refund the full amount.
• If a match is cancelled or abandoned, the stake for the affected bet is generally refunded.
• Odds may change during live betting due to network delays — this is perfectly normal.
• Placing bets on the same event from multiple accounts (arbitrage) is prohibited.

Deposits at pokermx can be made via bKash, Nagad, and Rocket. Deposits are typically credited instantly. Withdrawals are usually processed within 5–30 minutes.

• The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500.
• Withdrawals must be made using the same payment method you used for your deposit.
• Bonus funds can only be withdrawn after the applicable wagering requirements have been met.
• Pokermx reserves the right to hold and review withdrawals if a transaction appears suspicious.
• Multiple withdrawals in a single day are permitted, subject to the daily total limit.

Pokermx regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that you should read before claiming. Bonus funds generally cannot be withdrawn directly — they become withdrawable only after meeting the required wagering amount.

• The welcome bonus is available to new members one time only.
• Bonus wagering requirements generally range from 1× to 5× and are clearly stated on each individual bonus page.
• Claiming the same bonus across multiple accounts is prohibited.
• Pokermx reserves the right to modify or discontinue any bonus program at any time.
• Bonuses may be forfeited if fraud is suspected.

Certain activities are strictly prohibited on pokermx. Violations may result in account termination as well as legal action.

• Creating multiple accounts to claim bonus benefits.
• Attempting to influence betting outcomes through match-fixing or any other unethical means.
• Placing bets using bots or automated software.
• Conducting transactions using another person's identity.
• Exploiting technical glitches on the platform to gain an unfair advantage.
• Money laundering or any other form of illegal financial activity.

Pokermx believes betting is for entertainment, not to cause harm. We take responsible gaming seriously and have a number of features in place to support our players.

• Option to set daily, weekly, or monthly deposit limits for yourself.
• Option to temporarily suspend your account for a set period (cooling-off period) whenever you need a break.
• Option to apply for permanent Self-Exclusion.
• If you have concerns, we recommend reaching out to a problem gambling specialist.

Pokermx takes the protection of your personal data seriously. SSL encryption is used across our servers, and your information is never sold to third parties.

However, information may be shared when required by law or at the request of a regulatory authority. For more details, please refer to our Privacy Policy Read.

Pokermx reserves the right to update or modify these Terms and Conditions, in whole or in part, at any time. Registered members will be notified of significant changes in advance via email or in-app notification.

If you do not agree with the updated terms, you may close your account. However, continuing to use the platform after any changes have been made will be considered acceptance of the new terms.

For any questions or complaints, use our 24/7 Bangla live chat support or support@pokermx.bet Send us an email at the address provided.